{PDF} A concise guide to technical communication Seijts, Jana;Lannon, John M.;Gurak, Laura J

Introduction to technical communication — A world of people and purposes — Designing usable information — Writing and editing for usability — conducting research for technical communication — Technical communication in a digital world — page layout and document design — Graphics and visual information — Ethical issues in technical communication — Copyright and privacy — Everyday written and communication situations — Presentation skills — Product-oriented communication situations — Complex communication situations.